Quality Assurance Officer

CAREERS

Drive Your Career

At Cleaneats, we have a track record of talented professionals working together and we have built our success on collaborative talents dedicated to being the best team in the business. Join a team that collaborates together.

Job Title: Quality Assurance Officer

Location: Tema Community 11

Salary: GHS Tema Community 11

Reports To: The CEO and Operations & Procurement Coordinator

Position Type: Full Time

Job Summary

1. Quality Management System Development: Design and implement a comprehensive quality management system (QMS) tailored to CleanEats, focusing on food safety, quality control, and compliance with health regulations.

Regulatory Compliance: Ensure all products and processes comply with state food safety regulations, including FDA guidelines and HACCP principles.

HACCP Plan for Menu Items: Develop a comprehensive HACCP plan to evaluate and monitor each menu item for safety and quality assurance.

Training and Development: Develop training programs for staff on quality assurance procedures, food safety standards, and best practices to foster a culture of quality.

Audit and Inspection: Conduct regular inspections and audits of production facilities and outlets to ensure adherence to quality standards. Prepare and present reports on findings to senior management.

Tools: Continuously evaluate and assess the tools required for quality checks, and proactively seek out new tools to enhance our quality assurance processes.

Product Testing: Oversee the testing and evaluation of food products to ensure they meet company specifications and quality benchmarks.

Supplier Quality Management: Collaborate with suppliers to ensure the quality of raw materials and ingredients, conducting evaluations and audits as necessary.

Customer Feedback Analysis: Monitor customer feedback and product complaints, using insights to drive continuous improvement initiatives.

Collaboration: Work closely with operations, production, and marketing teams to integrate quality assurance practices into all aspects of the business.

Continuous Improvement: Implement and lead initiatives for process improvement and quality enhancement, using data-driven approaches to identify areas for improvement.

Any other assigned task

Qualifications & Documents

• Bachelor’s degree in Food Science, Nutrition, Quality Assurance, or a related field; a Master’s degree is a plus.
• Minimum of 5 years of experience in quality assurance within the food industry, preferably in a fast food or restaurant environment.
• Strong knowledge of food safety regulations and quality management systems (HACCP, ISO 9001).
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Strong leadership and communication skills, capable of working collaboratively across teams.
• Proficiency in Microsoft Office Suite and quality management software.

Application Process

Application Process: Interested candidates should submit their resume, cover letter, and references to hr@cleaneatsgh.com with the subject line "Quality Assurance Officer Application – [Your Name]". Applications will be reviewed on a rolling basis until the position is filled.